84 lines
5 KiB
HTML
84 lines
5 KiB
HTML
<!DOCTYPE html>
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<html>
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<head>
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<title>FUQs</title>
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<link href="/style.css" rel="stylesheet" type="text/css" />
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</head>
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<body>
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<div>
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<br>
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<picture>
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<source srcset="/logo.webp" type="image/webp">
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<source srcset="/logo.png" type="image/png">
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<img src="/logo.png" alt="exozyme" height="324" width="324">
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</picture>
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<br>
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<h2>Frequently Unasked Questions</h2>
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<p>
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<b>Why the name?</b>
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</p>
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<p>
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Uh... not for any particular reason. It was just a cool <a href="https://en.wikipedia.org/wiki/Domain_hack">domain hack</a> with the .me domain, and it contains everyone's favorite math variables x, y, and z!
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</p>
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<br>
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<p>
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<b>Help! I forgot my password and the reset password thing doesn't work!</b>
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</p>
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<p>
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Shoot me a message about it on <a href="https://matrix.to/#/!epVJFHxAwGJBqjgGoQ:exozy.me?via=exozy.me&via=matrix.org">Matrix</a> and we can get it reset.
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</p>
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<br>
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<p>
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<b>How many CPU cores, memory, and disk space am I allowed to use?</b>
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</p>
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<p>
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There's no official limit! You should still be courteous to the other users, so try not to use more than 4 CPU cores and 50 GiB of our fast NVME storage. For RAM, 4 GiB should be enough for most things, and remember not to give your VMs more memory than they need. If you need to run an intensive command, prefix it with <i>nice [NUMBER]</i>, where a higher number will cause it to be less disruptive to other users. Need more of a resource, such as 500 GiB of HDD storage? Ask about it on <a href="https://matrix.to/#/!epVJFHxAwGJBqjgGoQ:exozy.me?via=exozy.me&via=matrix.org">Matrix</a>.
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</p>
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<br>
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<p>
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<b>Can you install something for me?</b>
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</p>
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<p>
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If it's an app, chances are, you can install it yourself! Try opening up Discover in a remote desktop session and searching for the app. If that doesn't work, we can help you on <a href="https://matrix.to/#/!epVJFHxAwGJBqjgGoQ:exozy.me?via=exozy.me&via=matrix.org">Matrix</a>.
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</p>
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<br>
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<p>
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<b>Why's the connection speed so slow?</b>
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</p>
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<p>
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Blame the ISPs. The my ISP's download speed is quite fast, but its upload speed is horrendous. This translates to a low download speed for users like you. Most people have slow upload speeds too, so that makes the connection slow both ways. Not much we can do about it, sorry.
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</p>
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<br>
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<p>
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<b>Can the admins see everything I do?</b>
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</p>
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<p>
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Yes, unless you encrypt it! Matrix direct messages are encrypted by default, but Nextcloud is not, for better performance. No problem though, since you can use things like <a href="https://www.cryfs.org/">cryfs</a> or <a href="https://nuetzlich.net/gocryptfs/">gocryptfs</a> to encrypt your files. The KDE Plasma desktop also has a nice Vaults feature in the system tray for file encryption.
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</p>
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<br>
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<p>
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<b>What kind of data does exozyme collect?</b>
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</p>
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<p>
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We don't collect any more data than what Arch Linux does by default, such as your IP address. Your data is never saved to anywhere else except on the exozyme server and no one can see it except for the server admins. If you decide to delete your account, we will delete all of your data on the server.
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</p>
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<br>
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<p>
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<b>The command line is behaving weirdly, commands I copied from the internet don't work, editing my <i>~/.bashrc</i> isn't working, and I can't change my shell!</b>
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</p>
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<p>
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This is all because we use <a href="https://fishshell.com/">Fish</a> as the default shell for new users since it's simpler and friendlier than the typical Bash. Unfortunately, Fish is not very compatible with Bash commands. If you're blindly copying commands from the internet (you probably shouldn't do that anyways), run <i>bash</i> first to get a Bash shell before pasting them in. If you want to run commands when starting the shell like a <i>~/.bashrc</i>, see <a href="https://unix.stackexchange.com/a/211529">this Stack Exchange post</a>. And if you want to change your shell, ask on <a href="https://matrix.to/#/!epVJFHxAwGJBqjgGoQ:exozy.me?via=exozy.me&via=matrix.org">Matrix</a>.
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</p>
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<br>
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<p>
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<b>I need help with something!</b>
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</p>
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<p>
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You know the drill: ask on <a href="https://matrix.to/#/!epVJFHxAwGJBqjgGoQ:exozy.me?via=exozy.me&via=matrix.org">Matrix</a>!
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</p>
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<br>
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</div>
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</body>
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</html>
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